Shipping & FAQ- Bereg Tents

PLEASE NOTE: When placing a backorder your credit card will be charged right away, should you not want this, please wait until the item is back in stock to order. 

Any order with any backordered items in it will not go out until the items are back in stock.

Orders are shipped via Canada Post or UPS

Tracking numbers are always provided via our online site.

All Sales are final.

All orders will be shipped within 1-2 of ordering unless an order contains a backorder item. In that case the complete order will be shipped out as soon as stock is replenished. 

Claim Instructions:

Provide us with digital images showing conclusive proof of the defect when product is received. 

Submit proof of date of original purchase.

Please note the warranty does not cover damage resulting from accident, misuse, abuse, tampering, unreasonable use or normal wear and tear.

We do not accept return for any products - All Sales are final

Are there fees associated with a cancelled order?

If you place an order online via credit card/PayPal and then decide to cancel it, there will be credit card fees charged of 5%  deducted on your total 

If a order is cancelled after it has already shipped, shipping fees will also be deducted from the refund

If you refuse a package, we will deduct from your refund, any fees and additional shipping charges that we incur.

Any shipping charges will not be refunded if the product has already been shipped

We only ship to the U.S.A and Canada at present. 

Product is charged in CND Dollars, exchange rates depends on your credit card company

 NO RUSSIAN PRODUCT CAN SHIP TO USA AT PRESENT DUE TO SANCTIONS IMPOSSED

Orders shipped outside Canada. could incur brokerage fees, customs fees, tariffs, duties, and/or other fees imposed by your country. 

Bereg-Canada/Wild Coast Camping Gear Inc. is not responsible for these fees and we have not included them in your shipping charges. 

You will have to pay these fees, should these fees arise

If you have any doubts about additional fees, please contact your local customs office before you place your order.