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Shipping & FAQ- Bereg Tents
Additional Information
PLEASE NOTE: These are authentic bereg Tents and accesories. The vestibule and other parts will only attach to an authentic bereg tent, not the knockoff versions.
When placing a backorder, your credit card will be charged right away. should you not want this, please wait until the item is back in stock to order.
Any order with any back-ordered items in it will not go out until the items are back in stock.
Orders are shipped via Canada Post or UPS
Tracking numbers are always provided via our online site.
All Sales are final.
All orders will be shipped within 1-2 of ordering unless an order contains a backorder item. In that case the complete order will be shipped out as soon as stock is replenished.
Claim Instructions:
Provide us with digital images showing conclusive proof of the defect when the product is received.
Submit proof of the date of original purchase.
Please note the warranty does not cover damage resulting from accident, misuse, abuse, tampering, unreasonable use, or normal wear and tear.
We do not accept returns for any products - All Sales are final
Are there fees associated with a canceled order?
If you place an order online via credit card/PayPal and then decide to cancel it, there will be a credit card fee of 5% deducted from your total
If an order is canceled after it has already shipped, shipping fees will also be deducted from the refund
If you refuse a package, we will deduct this from your refund, as well as any fees and additional shipping charges that we incur.
Any shipping charges will not be refunded if the product has already been shipped
We only ship to the U.S.A. and Canada at present.
Product is charged in CND Dollars, exchange rates depend on your credit card company
Orders shipped outside Canada. could incur brokerage fees, customs fees, tariffs, duties, and/or other fees imposed by your country.
Shipping to Alaska, NU, & NWT may incur shipping charges. Please contact us with your address for a quote
Bereg-Canada/Wild Coast Camping Gear Inc. is not responsible for these fees, and we have not included them in your shipping charges.
You will have to pay these fees should these fees arise
If you have any doubts about additional fees, please contact your local customs office before you place your order.
Frequently Asked Questions on Bereg Products
Please reach us at info@bereg-canada.com if you cannot find an answer to your question.
Just check the logo on the tent or contact us directly. We are the only distributor in Canada & USA that currently sells authentic Bereg tents. Bereg is the manufacturer of the UP and CUBE tents; our accessories are not compatible with the Chinese knockoffs
Production is located in the Kyrgyz Republic, Bishkek.
Yes, it can be a standalone to use as a sauna with a wood stove or it can be attached to your mini vestibule on your UP tent as additional space
No, the vestibule does not have a zip-in floor. You can, however, buy an inner tent for the vestibule. There is an inner tent for the vestibule, it is 2m X 2m and has a built-in floor. The optional vestibule sizes are 2m wide X 2m long, 2m wide X 3m long and 2m wide X 4m long so in the larger vestibule, the inner is only for part of the vestibule. The reason is that the inner is mainly made for additional sleeping space.
The tents all come with a regular Poly-Oxford zippered floor.
The Winter floor is an extra and creates tremendous insulation. The PVC floor is extremely rugged, and water does not penetrate, which is great for extreme wet conditions and swampy terrain.
The Veranda does not have a floor. Some customers use camper mats if they want a floor.
Yes, weather changes can occur quickly, and if the wind picks up, it can blow the sides of the tent inward and cause damage.
You should get at least 5 hours smouldering time on a large stove.
UP-7 ( Vector, Large Atom, Large Fireplace, Satellite)
UP-5 (Large fireplace, Vector, Satellite, Large Atom)
UP-2 ("Atom Medium, Vector, Satellite, Fireplace Medium)
UP-2 mini (Atom Small, Fireplace Small)
Winter-Summer (Atom Small, Fireplace Small)
Sputnik-3 (Atom Small, fireplace Small)
Hexagon ( Large fireplace, Large Atom, Vector, Satellite)
Pentagon ( Medium or large Fireplace, Medium or large Atom, Vector, Satellite)
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